Most Recent

What role does compassion play in leadership?

Compassionate leadership combines management skills with empathy. Compassionate leaders are supportive, encouraging and are committed to improving the happiness of their team. All of this results in a more effective and engaged team. In today’s hybrid working...

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You can increase your profits in 5 steps

XERO & OTHER TECH

5 Tips for Sales Invoices in Xero

5 Tips for Sales Invoices in Xero

You’re using Xero, so you already know that having your information online streamlines your business. But oftentimes our clients are surprised to find out how many ways they can streamline what they are doing in Xero. Here are our...

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VAT AND TAX

COVID-19 support: VAT

COVID-19 support: VAT

  Last updated: 25/03/2020 We appreciate these are very challenging and uncertain times for individuals and businesses and are really hoping that the situation improves sooner rather than later. Rest assured that we are here to help as much as we can. As such, in...

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NEW YEAR’S RESOLUTIONS TO SAVE TAX

NEW YEAR’S RESOLUTIONS TO SAVE TAX

NEW YEAR’S RESOLUTIONS TO SAVE TAX At this time of year we think about New Year’s resolutions. It is also a good time to start planning your tax affairs before the end of the tax year on 5th April. An obvious tax planning point would be to maximise your ISA allowances...

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BUSINESS ADVICE AND TIPS

How to respond effectively to customer complaints

How to respond effectively to customer complaints

In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put simply, you can’t please everyone.  Good customer service is a...

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Learning to disagree can be a good thing

Learning to disagree can be a good thing

People naturally try to avoid disagreements in the workplace. We all tend to avoid provoking conflict due to the fear of damaging our professional reputation and our relationships with colleagues. However, if you know how to disagree effectively, the outcome can be...

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