How can you help build trust with clients and your team?

Good communication skills are key if you want to succeed in business.  The key to being an excellent communicator is being able to make each and every person you talk to feel like the most important person in the world. This sounds like a lofty ambition but it is true...

How to build better client relationships

In the current environment, managing the customers that you already have is key. To develop valuable, long term relationships with your customers you need to move the interaction from being purely transactional in nature to something longer term. Winning new customers...

Maintaining client relationships

It costs considerably less to maintain an existing client relationship versus winning a new client. Creating more successful relationships with your existing clients depends on developing a broader and deeper relationship. Business is personal – people choose to...